Job Description Customer Support Engineer SC - SDM (Apertio)
(Vacancy Ref No. 039)
Job Grade: 8
Start Date: 28th December 2011
End Date: 28th March 2012
Extension: 6 Months possible
Preference: None
Languages: English is a must (spoken and written). Arabic will be a plus point.
Number of equal positions: One (1)
Job Description:
Operation and Maintenance of Apertio one-HLR Requirement for Care SLA
- Case Handling
- Troubleshooting / Resolution
- 24/7 Emergency Support
- SW Patching
- Routine System Checks


Main skills / competence requirements / network element:
Knowledge in:
- one-HLR

Profile Customer Support Engineer SC - SDM (Apertio)
(Vacancy Ref No. 039)
Job Grade: 8
Start Date: 28th December 2011
End Date: 28th March 2012
Extension: 6 Months possible
Preference: None
Languages: English is a must (spoken and written). Arabic will be a plus point.
Number of equal positions: One (1)
Job Description:
Operation and Maintenance of Apertio one-HLR Requirement for Care SLA
- Case Handling
- Troubleshooting / Resolution
- 24/7 Emergency Support
- SW Patching
- Routine System Checks


Main skills / competence requirements / network element:
Knowledge in:
- one-HLR
Experience 5 - 10 years
Education Basic - Bachelor of Technology/Engineering ( Electronics/Telecomunication )
Nationality Any Nationality
Gender Male

ffice Address P.O. Box 1277
Al Asmakh Business Center
Corniche Road
Doha - Qatar
Telephone No (+974) 4414862
Fax No (+974) 4430 112
Email acecmain@acecgroup.com