SERVICE AND SALES MFP SOLUTION MANAGER - AL Muftah Group - Doha - Qatar
- By Qatar Jobs
- Published 08/30/2011
- Accounts And Finance Jobs , Engineering Jobs , Jobs in Qatar
| Job Description | * Should have 7 – 8 year experience in handling business to business sales and service accounts out of which minimum 2 – 3 years experience in managing and maintaining large corporate accounts. * Should maintain high coverage ratio prospect conversion rate and maintain day to day liaison with service team. * Ensure the minimum level of service on site with the key accounts. * Maintain excellent relation with customers to generate avenues for AMC and CPC. * Develop the concept of MPS along with setting up a complete infra-structure as per the client requirement. * Focus on consumable sales and set up standard for van sales and van repairs. * Train and coach service and sales team in customer behavior and customer relationship. * Provide technical support to marketing sales and service team during pre and post sales period. * Develop and conduct customer based technical training program, work on technical problems, re-solutions, support service staff for the new project. * Identify, analyse and resolve deficiencies in technical activities which are critical in closing new sales accounts. * Present technical briefing and training workshop for customers. * Participate in strategic planning, meeting with senior executives, sales, marketing and service. * Responsible for coordination, trading and reporting machine moves, machine removals and new machine installations. * Assist with end user training for equipment installations. * Tracks machine lease expiration and projected end of service life data. * Analyse fleet utilisation to ensure that each machine capabilities match the requirements of its actual use. Recommends ongoing fleet optimisation through machine deployment, machine replacement, user training etc. * Technology background, understanding networks security, print services and print devices. |
| Profile | * Should have 7 – 8 year experience in handling business to business sales and service accounts out of which minimum 2 – 3 years experience in managing and maintaining large corporate accounts. * Should maintain high coverage ratio prospect conversion rate and maintain day to day liaison with service team. * Ensure the minimum level of service on site with the key accounts. * Maintain excellent relation with customers to generate avenues for AMC and CPC. * Develop the concept of MPS along with setting up a complete infra-structure as per the client requirement. * Focus on consumable sales and set up standard for van sales and van repairs. * Train and coach service and sales team in customer behavior and customer relationship. * Provide technical support to marketing sales and service team during pre and post sales period. * Develop and conduct customer based technical training program, work on technical problems, re-solutions, support service staff for the new project. * Identify, analyse and resolve deficiencies in technical activities which are critical in closing new sales accounts. * Present technical briefing and training workshop for customers. * Participate in strategic planning, meeting with senior executives, sales, marketing and service. * Responsible for coordination, trading and reporting machine moves, machine removals and new machine installations. * Assist with end user training for equipment installations. * Tracks machine lease expiration and projected end of service life data. * Analyse fleet utilisation to ensure that each machine capabilities match the requirements of its actual use. Recommends ongoing fleet optimisation through machine deployment, machine replacement, user training etc. * Technology background, understanding networks security, print services and print devices. |
| Experience | 5 - 8 years |
| Education | Basic - Bachelor of Technology/Engineering ( Computers , Electronics/Telecomunication ) , PG - MBA/PG Diploma in Business Mgmt ( Marketing ) |
| Nationality | Any Nationality |
| Gender | Any |
| Name/Designation | Rakesh Shrivastava - BDM |
| Address | Po Box 875 AL Sadd Street Doha Qatar- 875 |
| Contact Number | LandLine : 00974 444446866 Mob. : 0097455842478 |
